Returns and Exchanges
1. Can I cancel an order I placed?
Orders can't be cancelled once they've been processed. However, if you contact us immediately after making the order, there's a chance we can cancel your order and issue you a full refund!
2. Can I return a product for a full refund?
Unfortunately, there's strictly no return unless the product was defective upon receipt. If so, please inform us within one week (seven days) of receiving the product and we'd be more than happy to reissue a brand new one, provide a refund, or ship another item from our store to you (of similar or lesser value) without you returning your defective one! If you don't receive your product after two months (60 days), we will also provide a full refund.
3. Can I exchange a product for different sizes/colors/styles?
We don't allow for product exchanges for these reasons. Please understand that sometimes actual product colors may vary from colors shown on your screen due to various external factors such as lighting, and that many of our products have different measurements. Email us ahead of time if you want more information about a specific product!